Exchange Policy

Your satisfaction matters.

We accept exchanges under the following conditions:

1. Eligibility for Exchange

Exchange requests must be made within 14 days of receiving the item.

Items must be unused, in original condition, and in original packaging.

Custom or personalized jackets are not eligible for exchange unless defective.

2. Process

To request an exchange:

Email us at info@getvarsityjackets.com with your order number and reason for exchange.

We’ll provide the return shipping address.

Once we receive and inspect the item, we'll send your replacement.

3. Shipping Costs

Customers are responsible for return shipping costs.

If the exchange is due to a defect or mistake on our part, we will cover the shipping charges.

4. Timeframe

Exchanged items are shipped within 5–7 business days after receiving the return.